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Privacy Policy

About Us

This privacy policy applies between you, the User of this Website and EG Sheppard Moscow LLP, the owner and provider of this Website. Our Company number is OC342642, and our registered office address is Octagon Point, 5, Cheapside, London, England, EC2V 6AA.

EG Sheppard Moscow LLP takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website (https://www.sheppardmoscow.com/).

This privacy policy should be read alongside and in addition to our Terms and Conditions, which can be found at https://sheppardmoscow.com/terms.

Please read this privacy policy carefully.

Definitions and Interpretation

In this privacy policy, the following definitions are used:

Controller: means the natural or legal person, public authority, agency, or any other body which alone or jointly with others determines the purposes and means of the processing of personal data, where the purposes and means of processing are determined by the EU or UK laws, the Controller may be designated by those laws. Art.2(d) GDPR.

Data: all information that you submit to EG Sheppard Moscow LLP via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws.

Data Protection Laws: any applicable law relating to the processing of personal Data, including but not limited to the Data Protection Act 2018 or the UK GDPR, and any national implementing laws, regulations and secondary Legislation.

Data Subject: the individual to whom the personal information relates.

UK GDPR: the UK's General Data Protection Regulation.

EG Sheppard Moscow LLP, or us EG Sheppard Moscow LLP of Octagon Point, 5 Cheapside, London, England, EC2V 6AA.

Personal Data: information about an "identified" person or an "identifiable natural person". An "identifiable natural person" can be identified, directly or indirectly, in particular reference to an identifier such as a name, an identification number, location data, online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that person.

Processor: The UK GDPR defines a processor as a natural or legal person, public authority, agency or other body which processes personal data on behalf of the Controller. Processors act on behalf of the relevant Controller and under their authority.

Sensitive Personal Data: Sometimes known as 'special categories of personal data' or 'sensitive personal data', means personal information about an individual's race, ethnic origin, political opinions, religious or philosophical beliefs, trade union membership (or non-membership), genetics information, biometric information (where used to identify an individual) and information concerning an individual's health, sex life or sexual orientation.

User or you: any third party that accesses the Website and is not either (i) employed by EG Sheppard Moscow LLP and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to EG Sheppard Moscow LLP and accessing the Website in connection with the provision of such services; and

Website: the Website that you are currently using, www.sheppardmoscow.com, and any sub-domains of this site unless expressly excluded by their own terms and conditions.

In this Privacy Policy, unless the context requires a different interpretation:

a) the singular includes the plural and vice versa;

b) references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of this privacy policy;

c) a reference to a person includes firms, companies, government entities, trusts and partnerships;

d) "including" is understood to mean "including without limitation";

e) reference to any statutory provision includes any modification or amendment of it;

f) the headings and sub-headings do not form part of this privacy policy.

The Law

We are required under Data Protection Legislation to notify you of the information contained in this Privacy Policy.

We will comply with data protection laws. This says that the personal information we hold about you must be:

a) Used lawfully, fairly and in a transparent way.

b) Collected only for valid purposes that we have clearly explained to you and not used in any way that is incompatible with those purposes.

c) Relevant to the purposes we have told you about and limited only to those purposes.

d) Accurate and kept up to date.

e) Kept only as long as necessary for the purposes we have told you about.

f) Kept securely.

Our Commitment

Our main objective is for you to have absolute trust and confidence in us when we collect, control and process your data.

We are committed to the following:

a) Being completely transparent about how, when and why your data is controlled and processed by us.

b) Allowing you control over the personal data we collect from you and how we process that personal data.

c) Not using automated decision-making when processing your personal data.

It is important that you read this notice, together with any other privacy notice that is provided on specific occasions when we are collecting or processing personal information about you, so that you are aware of how and why we are using such information.

Scope of This Privacy Policy

This privacy policy applies only to the actions of EG Sheppard Moscow LLP and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website, including, but not limited to, any links we may provide to social media websites.

For purposes of the applicable Data Protection Laws, EG Sheppard Moscow LLP is the "data controller". This means that EG Sheppard Moscow LLP determines the purposes for which, and the manner in which your Data is processed.

Data Collected

We may collect the following Data, which includes Personal and Sensitive Data, from you:

a) name (first name and surname);

b) contact information such as email addresses and telephone numbers;

c) demographic information such as postcode, preferences and interests;

d) any personal or sensitive data you provide us within the free text boxes in our contact form.

How We Collect Data

We collect Data in the following ways:

a) when data is given to us by you; and

b) when data is collected automatically when you engage with our Website.

Data That is Given to Us by You

EG Sheppard Moscow LLP may collect your personal and sensitive data through various means, including when you fill out a contact form on our Website, email us directly, or contact us via telephone.

In each case, in accordance with this privacy policy.

Data That is Collected Automatically

We may collect Device Information using the following technologies:

a) "Cookies" are data files placed on your device or computer and often include a unique anonymous identifier. For more information about cookies and how to disable cookies, visit http://www.allaboutcookies.org.

b) "Log files" track actions occurring on the Website and collect data, including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

c) "Web beacons," "tags," and "pixels" are electronic files used to record information about how you browse the site.

We passively collect this data while you use and browse the Website.

When you visit the Website, we may automatically collect certain information about your device, including your web browser, time zone, and some of the cookies installed on your device.

In some cases, the information we collect – for example, your device information  – can be used to help us improve and optimise our Website.

We may also collect information about the web pages you view, what websites or search terms referred you to, and how you interact with the Website.

For example, this information might be by generating analytics about how our visitors browse and interact with the Website and assessing the success of any marketing and advertising campaigns.

Our Use of Your Data

We may use your data to contact you or provide content after you have requested it by filling in a form on our Website.

For instance, when requesting content on our Website, you provide us with your phone number to help our internal teams respond to your requests.

We may also use your data to market to you. For the delivery of direct marketing to you via email, we need your consent; that is, you need to take positive and affirmative action when consenting by, for example, checking a tick box that indicates that you would like to receive insights, opinions and research from Sheppard Moscow when completing a Website contact form.

We may also use website data to understand how our clients behave for us to develop or optimise:

a) How the Website works for you;

b) The information and services provided to you through our Website;

c) The effectiveness of our online advertising and branding. 

All personal and sensitive data we collect and process is stored on our secure servers following reasonable security practices.

We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the section headed "Your Rights" below).

Who We Share Data With

We may disclose personal and sensitive data we hold to third parties with your consent or based on an otherwise lawful reason for doing so.

For example: 

a) If we require any subcontractors or affiliates to access the data we control (subject to confidentiality obligations to use it only for the purposes for which we disclose it to them and pursuant to our instructions);

b) If EG Sheppard Moscow LLP anticipates a change in control or the acquisition of all or part of our business or assets;

c) If we or substantially all of our assets are acquired by a third party, in which case personal data we hold will be one of the transferred assets;

d) If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply any contract with the data subject or other agreements, or to protect our rights, property, or safety of our employees, clients, or others.

Data Storage and Security

At EG Sheppard Moscow LLP, we take the privacy and security of your personal and sensitive data seriously and use technical and organisational measures to safeguard your Data.

We use third-party software and services, such as those provided by Microsoft (e.g., Microsoft Office for email and document management), ActiveCampaign (for managing contact forms) and Google Analytics (for cookie, tag, etc., data).

We ensure that all third-party services we use are carefully vetted and that they meet our standards for data security and privacy.

By interacting with our Website and services, you acknowledge that your information may be securely stored and processed using these third-party platforms. We remain committed to safeguarding your data, and we will only share information with trusted providers to deliver our services effectively.

If you suspect any misuse, loss, or unauthorised access to your Data, please let us know immediately by contacting us via this email address: clientsupport@sheppardmoscow.com

For more information on how to protect your information and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org, which is a public-private initiative that partners with the Home Office and HMRC, as well as the National Crime Agency (NCA).

Data Retention

Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy or until you request that the Data be deleted.

Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.

External Links

When you click on links on our Website, they may direct you away from our site.

We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Your Rights

You have the following rights in relation to your Data:

a) Right to access - the right to request (i) copies of the information we hold about you at any time or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this unless your request is "manifestly unfounded or excessive." Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.

b) Right to correct - the right to have your Data rectified if it is inaccurate or incomplete.

c) Right to erase - the right to request that we delete or remove your Data from our systems.

d) Right to restrict our use of your Data - the right to "block" us from using your Data or limit the way in which we can use it.

e) Right to data portability - the right to request that we move, copy or transfer your Data.

f) Right to object - the right to object to our use of your Data, including where we use it for our legitimate interests.

To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this email address:  clientsupport@sheppardmoscow.com

If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner's Office (ICO). The ICO's contact details can be found on their Website at https://ico.org.uk/.

It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.

Opt-Out Tools

Any marketing information we provide you has opt-out and unsubscribe options.

You can blanket opt out of any tracking using tools such as Google Analytics, a browser add-on, and tools such as Stands Blocker, depending on your browser type and preferred configuration.

You may also prevent cookies from being stored concerning your visit to and use of our platforms, but please be aware that this may negatively impact how the platforms work. 

Transfers outside the European Economic Area

At EG Sheppard Moscow LLP, we operate internationally and use third-party software providers whose servers may be located outside the UK, including in the European Economic Area (EEA) and other countries. As a result, personal and sensitive data collected through our services may be transferred, processed, and stored outside the UK.

We are committed to ensuring that such international data transfers comply with the UK GDPR and other relevant data protection laws. Therefore, when transferring data outside the UK, we take appropriate measures to safeguard your information. This may include using countries or regions that have been deemed to provide an adequate level of data protection by the UK Information Commissioner's Office (ICO).

In cases where we transfer data to countries that are not covered by an adequacy decision, we implement additional safeguards, such as Standard Contractual Clauses (SCCs) or other legally recognised mechanisms, to ensure your data remains protected and secure.

Children's Privacy

The goods and services provided through our Website are not marketed to, and should not be used by, anybody under the age of 18.

We do not knowingly collect personal data from children under 18.

If we discover that a child under 18 has provided us with personal data, we will delete such data from our servers unless consent is given or authorised by the holder of parental responsibility over the child. 

Changes to This Privacy Policy

EG Sheppard Moscow LLP reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law.

Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the privacy policy on your first use of the Website following the alterations.

You should check the following page occasionally to ensure you are happy with any changes to this policy: https://www.sheppardmoscow.com/privacy

You may contact EG Sheppard Moscow LLP by email at: clientsupport@sheppardmoscow.com

24th October 2024

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